ServiceAutomation Scripts

Automation Scripts — replace the work nobody enjoys doing

Custom scripts and workflow automations that quietly do hours of work in the background, every day.

Every business runs on a layer of invisible manual work — someone exporting a CSV, someone copying numbers between two dashboards, someone fixing the same data-entry mistake every Monday. It's tolerable until the company grows, at which point that invisible work becomes a bottleneck and the person doing it becomes a single point of failure. We write the scripts that absorb that work. Not Zapier-with-extra-steps (though we'll happily build on top of Zapier or Make where they fit) — actual code, in a repo, in your accounts, that runs on a schedule or in response to an event. Some of it is dead-simple: a nightly job that pulls a CSV off SFTP, validates it, and writes it into your database. Some of it is non-trivial: scraping a competitor's pricing page, normalising the data, detecting changes, and posting a diff to Slack. Either way, the goal is the same — the work happens without anyone watching it, and when it breaks, you find out within minutes instead of weeks.

About this service

When you need scripts vs. when you need a SaaS

If it's a workflow, scripts. If it's a product, a SaaS.

The honest framing: if the work has no UI, no end users, and no separate billing — it's a script. If the work needs an operator dashboard, customer accounts, or a marketing site, it's a product, and you're probably better off reading the SaaS Development or MVP development page.

Most teams need both. The script tier handles the operational plumbing; the product tier handles anything customer-facing. We're happy to build either, and we'll never push you into a more expensive engagement than you need.

Observability and reliability

Scripts that tell you when they fail

The most common failure mode of a custom script isn't that it stops working — it's that it silently stops working and nobody notices for two weeks. Every script we ship reports status (success, partial, fail) into a channel you actually read (Slack, email, PagerDuty), logs every run with input/output snapshots, and retries transient failures before alerting.

If a script is critical enough to wake someone up at 3am, we'll wire that. If it's only critical enough to mention in a Monday-morning digest, we'll wire that instead. We pick the alerting volume so it matches how much your team will actually act on.

Where the work lives

Cron, queues, or webhook-triggered

Most scripts ship as one of three patterns: scheduled (cron, GitHub Actions schedules, AWS EventBridge), event-driven (webhook receivers that fan out to a queue), or interactive (Slack slash commands, an internal CLI, a small admin button in your dashboard). Same code patterns under the hood — different triggers. We'll pick whichever pattern matches your actual operational rhythm.

If the script is part of a larger workflow your AI agent will call, that's also fine — see AI Agent Development. The scripts become tools the agent invokes.

What we build

Real automation scripts patterns we’ve shipped

Not adjectives. Specific shapes of build we’ve taken to production for clients like you.

  • Nightly data sync between two systems

    Pull from Salesforce, transform, validate, push to your warehouse — with reconciliation, retry on transient errors, and a Slack post on partial success.

  • Competitor pricing watcher

    Headless scrape of three competitor pricing pages, normalise the tiers, detect changes, post a diff into a #pricing-intel Slack channel.

  • Inbound document parser

    PDF/image dropped into a Drive or S3 folder gets OCR'd, fields extracted, validated against your schema, and pushed into the relevant downstream system.

  • Internal Slack slash commands

    /refund <order-id>, /promote <user-id>, /usage <customer-id> — small operator commands that talk to your real backend, gated by Slack role.

  • Cron-based report generator

    Weekly KPI digest pulling from Postgres + Stripe + analytics, rendered as a clean HTML or PDF email to leadership every Monday morning.

  • Bulk migration / backfill scripts

    One-off but high-stakes — moving 4M rows between schemas, rebuilding a search index from scratch, regenerating media at new resolutions. Built to be resumable.

  • CI/CD release scripts

    Tag, changelog, deploy preview, smoke-test, promote-to-prod — wired into your existing GitHub Actions or GitLab CI without us touching production credentials directly.

  • Webhook fan-out + retry

    Receive a webhook from one system (Stripe, GitHub, a partner API), fan it out to N downstream destinations, retry with backoff, dead-letter the unfixable.

Process

How a Automation Scripts engagement actually runs

Five concrete steps with deliverables. No retainer fog.

  1. Workflow walkthrough

    We screen-share with whoever currently does the work manually and capture exactly what they do, every edge case, and what 'fine' vs. 'broken' actually looks like. This is the most important step — and the one most agencies skip.

  2. Choose the trigger and the runtime

    Cron or webhook? Lambda, Cloudflare Worker, or a long-running queue worker? We pick based on cost, latency, idempotency needs, and what your team can debug at 2am.

  3. Build with a dry-run mode

    Every script we ship has a --dry-run flag. The first production run is always dry-run, with the output reviewed by a human, before we let it write.

  4. Alerting + audit log

    Wire success/partial/fail notifications into your existing channels. Log every run with input, output, and timing into a queryable table. If the script ever touches money or external systems, we add reversibility.

  5. Handover doc

    Every script ships with a short README: what it does, when it runs, what to do when it fails, who to escalate to. So when someone new joins the team, they can pick it up without us in the room.

Pricing

Real brackets, no surprise invoices

Starting points. Exact quote on the scoping call — written, fixed, no hourly surprises.

Single Script

One scheduled job, end-to-end

from £1,200
  • Workflow walkthrough
  • Production-ready script
  • Slack/email alerting
  • Audit log + README
  • 14 days of bug-fix support
Most picked

Automation Bundle

5–8 scripts, shared infra

from £6,500
  • Up to 8 scripts on one runtime
  • Shared queue + retry layer
  • Unified alerting dashboard
  • Reusable internal Slack commands
  • 30 days of bug-fix support

Automation Retainer

Ongoing — new scripts every month

from £3,200/mo
  • 2–4 new scripts per month
  • Existing scripts kept healthy
  • On-call for critical jobs
  • Quarterly cost + reliability review
Questions

Things real buyers ask before paying

If yours isn’t here, ask on the scoping call.

Ready to scope a Automation Scripts build?

60-second AI consult and you’ll leave with a written plan. Prefer humans? Drop a custom quote request — we reply within a working day.